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Frequently Asked Questions

Tbaazi FAQ — all your questions answered in one place

From registration to payments, betting, lottery, and jackpot — everything you want to know about tbaazi, all in one place. Find answers fast.

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Account

Registering on tbaazi is quick and easy. on the Registration page Go ahead and fill in the form with your mobile number or email, full name, password, and preferred currency. Agree to the age verification and privacy policy and your account will be ready to go.

You must be 18 years of age or older to register on tbaazi. We follow responsible gaming practices and accounts for minors are not permitted.

First, make sure you're entering the correct mobile number or email and password. If you're still having trouble, On the login page Use the "Forgot Password?" option. If that doesn't work, contact us at support@tbaazi.im.

Only one account per person is allowed. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Go to Account Settings, select the "Identity Verification" option, and upload a photo of your national ID or passport. Verification is usually completed within 24–48 hours. Withdrawals may be restricted until verification is complete.
Payment

tbaazi currently supports bKash, Nagad, Rocket, and bank transfers. More payment options will be added in the future. Minimum deposit and withdrawal amounts vary by payment method.

The minimum deposit via bKash or Nagad is ৳200. For bank transfers, the minimum is ৳500. These limits may be reduced during special promotions.

Withdrawals via bKash or Nagad are typically processed within 5–30 minutes. Bank transfers may take 1–3 business days. Additional verification may be required for large withdrawal amounts.

Wait 15 minutes after making a deposit. If your balance still hasn't updated, contact us at support@tbaazi.im with a screenshot of the transaction and we'll get it sorted quickly.

tbaazi does not charge any withdrawal fees. However, fees from your payment gateway or bank may apply. Please read our Terms & Conditions for full details.
Betting

You can bet on over 20 sports including cricket, football, tennis, basketball, and kabaddi. Special markets and enhanced odds are available for Bangladesh cricket matches.

Live Betting lets you place bets on matches in progress at real-time odds. Odds change as the match unfolds. On the betting page and browse active matches from the "Live" tab.

Yes, cash out is available on selected markets. You can partially or fully cash out while a match is in progress. Cash out at the right moment to lock in the best possible return on your bet.

The minimum bet is ৳50 and maximum bet limits vary by market and event — higher-profile events have higher limits. Details are shown next to each market.
Lottery & Jackpot

on the Lottery page Select your preferred lottery, purchase a ticket, and wait for the draw results. Any winnings are automatically credited to your wallet.

on the Jackpot page The current jackpot amount is visible at all times. A portion of every bet placed or ticket sold goes into the jackpot pool. Meet the required conditions and you could win the entire pool.

Lottery Results on the Lottery page Results are shown under the "Results" tab. If you win, you'll be notified by push notification and email. You can also check your ticket status under "My Tickets" while logged in.
Bonuses & Rewards

After opening a new account, you'll receive a 100% welcome bonus on your first deposit. Specific wagering requirements apply to use the bonus. Details On the rewards page View.

When a friend registers using your referral link and makes their first deposit, you'll receive a bonus. You can find your referral link and track activity from the referral dashboard.

Loyalty points are credited automatically with every bet you place. On the rewards page and redeem points for cashback, free bets, or special offers.
Security

tbaazi uses 256-bit SSL encryption and all transactions are fully encrypted. You can also enable two-factor authentication (2FA) for an extra layer of security.

Change your password immediately and notify us at support@tbaazi.im. Log out of all active sessions from your account settings. If needed, our support team can temporarily lock your account.

No. tbaazi never sells your personal information to third parties. Your data is used solely for legal compliance or payment processing. For more details, please refer to our Privacy Policy Read.
Contact Support
Email Support

Support@tbaazi.im
Typically replied to within 1–2 hours

Live Chat

Active 24/7
Average response time: 2 minutes

Mobile App Support

Open a support ticket directly in the app

Quick Links

Create an Account Sign in to your account Download the App Responsible Gaming

Our Commitment
  • 100% Secure Transactions
  • Transparent & Fair Gaming
  • Fast Payment Processing
  • 24/7 Bangla Support
  • Responsible Gaming Policy

Learn more about tbaazi

From first-time members to seasoned players — tbaazi is for everyone

Tbaazi is a trusted online betting and gaming platform in Bangladesh. We believe every member deserves fast, accurate answers to their questions — and that's exactly what this FAQ page is here for.

Millions of bets are placed on our platform every day. From cricket to football, lottery to jackpot — tbaazi has every kind of betting experience you're looking for. Our registration process is simple and fully in Bangla for new members.

Beginner's Guide to Getting Started

  • First on the Registration page and open a free account.
  • Make your first deposit with bKash or Nagad and claim your welcome bonus.
  • Pick your favourite sport or lottery.
  • Read betting analysis to make smarter decisions.
  • Withdraw your winnings instantly.

Our Support System

Tbaazi's support team is available 24 hours a day, 7 days a week. Bangla-speaking support means members in Bangladesh can get help with ease. Live chat typically responds within 2 minutes on average, and emails are usually answered within 1–2 hours.

Responsible Gaming

Tbaazi believes in responsible gaming. We encourage every member to set their own limits. on the Responsible Gaming page Deposit limits, session time limits, and self-exclusion are all available. If gaming ever becomes a problem, please seek help.

Tips

If you can't find the answer in the FAQ, contact us directly via live chat or at support@tbaazi.im. Providing a description of your issue along with screenshots will help us resolve it faster.

Why choose tbaazi?

Why millions of Bangladeshi members choose us

Fully in Bangla

Interface, support, and guides — all in Bangla. Play without any language barriers.

Fast Payments

Withdraw to bKash or Nagad in as little as 5 minutes. Get your winnings without the wait.

Fully Secure

SSL encryption and 2FA protection. Your data and funds are completely secure.

Live Betting

Bet at real-time odds on live matches. cricket, football, and much more.

Mobile App

Play anywhere on Android & iOS apps. Biometric login supported.

Exciting Bonuses

Welcome bonus, reload bonus, and loyalty points — fresh offers every day.

Still have questions? Reach out to our support team directly

If the FAQ doesn't have what you need, our support team is always on hand. Or register now and start enjoying everything tbaazi has to offer.

Register Now Download the App

For ages 18 and above. Please gamble responsibly.

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